FOUNDER
CO-OWNER
SYS. ADMIN
MARKETING MANAGER
SUPPORT SPECIALIST
Founded with a commitment to deliver top-tier service at unmatched prices, we place unparalleled importance on quality and customer satisfaction. Our philosophy of prioritizing the customer is underscored by our 7-day money-back guarantee. We're confident in the value we provide, yet if you're unsatisfied with our service upon your initial experience, you won't pay a cent. We also value seamless customer support as a key component of our service. In an effort to ensure your concerns are addressed promptly, we continually monitor our email, phone lines, customer tickets, and Discord server in our available time. To cap it all, our servers demonstrate our commitment to dependability. We offer 99.95% uptime, fortified by robust DDoS protection, and benefit from rapid 10Gbps fiber optic networking, ensuring not just reliability, but also speed and security.
Ethan and Evan, both avid Minecraft players with a history of managing small-scale server hosting for friends and family, realized their passion could serve a larger purpose. Their ambition was not just to grow, but to revolutionize the gaming experience for all those seeking to host their own servers. With the Minecraft community thriving, boasting over 131 million active players as of October 2020, and with regular updates keeping the game fresh, the potential for expansion was clear. Thus, Snakecraft Hosting was born. It wasn't merely conceived as a hosting service, but as a testament to the joy of the gaming community. It is a tribute to the power of connection in the digital realm, and a commitment to contribute positively to the ever-growing, dynamic world of Minecraft.